Frequently Asked Questions

What’s included depends on the rental and your event details. Your quote will clearly outline the selected items along with any delivery, setup, breakdown or additional services included.

Yes, delivery and professional setup are available for many Emi Rose rentals. We’ll coordinate the details with you in advance so the setup works with your venue and event schedule.

Breakdown and pickup are available depending on your rental or service package. The timing and responsibilities will be confirmed before your event.

Space requirements depend on the specific backdrop. Be sure to share your venue and setup area with us so we can confirm that your selected rental will fit safely and comfortably.

Outdoor setups may be possible depending on the rental, surface, weather and wind conditions. A covered or backup location may be required for safety. We’ll review the setup location with you before the event.

Yes. Many rentals can be paired with complementary décor such as balloons, neon signs or other accents. Let us know the look you’re trying to create and we’ll help you explore the available options.

For safety, installed rental pieces should remain where the Emi Rose team places them unless we’ve approved a change. If your event requires multiple locations or transitions, let us know in advance.

Event planning provides support earlier in the process with decisions, organization and event details. Coordination focuses more heavily on preparing for and managing the event itself. We’ll help you choose the level of support that fits what you’ve already planned.

Some setup may be available, but coordination and full décor installation are not necessarily the same service. Your proposal will clearly define what Emi Rose will set up, coordinate and manage for your event.

Vendor communication may be included with planning or coordination services depending on your package. We’ll clarify who Emi Rose will communicate with and when we take over those details.

Depending on the event and availability, setup and breakdown support may be available without full-service planning. Tell us what needs to be installed or handled and we’ll determine the best service option.

Setup timing depends on the rentals, venue access and size of the installation. We’ll coordinate arrival and installation timing before the event so everything is ready when it needs to be.

We may need details such as venue access times, setup location, dimensions, loading instructions and venue-specific rules. Sharing your venue information early helps us plan a smoother installation.

Safety comes first. If wind, rain or other conditions make the planned setup unsafe, we may recommend moving it to a protected location or adjusting the installation. Having a backup location for outdoor events is strongly encouraged.

WARNING: NOT FOR CONSUMPTION - DO NOT EAT! All slime and sensory play products are intended for external play only. Never place slime, glitter, charms, beads, or other play materials in the mouth. If swallowed, contact Poinson Control at 1-800-222-1222 for guidance.

Alway wash hands before and after playing with slime. Avoid contact with eyes, mouth, face, and broken or irritated skin. If slime enters the eyes, rinse gently with clean running water for 15-20 minutes. If skin irritation occurs, stop use immediately and wash the affected area with soap and water. Seek medical advice if symptoms persist.

Our slime and sensory products are designed for supervised hands-on play. Products containing small charms, beads, glitter, or other small accessories may present choking hazards and are not suitable for children under 3 years of age. Adult supervision is required, and parents or guardians should determine whether each activity is appropriate for their child’s age and abilities.

Some individuals may experience skin irritation or sensitivity to ingredients such as glue, activators, fragrances, colorants, or other additives. Please review any known allergies or sensitivities before participation. If redness, itching, burning, or irritation occurs, discontinue use immediately and wash the affected area. Seek medical attention for serious reactions.

Slime, pigments, glitter, and decorative additives may stick to or stain clothing, carpets, furniture, and other surfaces. We recommend playing on a clean, protected surface and wearing play-friendly clothing. Avoid placing slime on fabric, upholstery, hair, or porous surfaces. Adult supervision is recommended to help prevent accidental messes or damage. IF you do get slime on surfaces, a popular hack is to use distilled white vinegar! It is Slime's worst nightmare!!

Store slime in its original container with the lid securely closed when not in use. Keep it in a cool, dry place away from direct sunlight, excessive heat, pets, and young children. Always handle slime with clean hands. Discard slime if it develops an unusual odor, visible mold, discoloration, or signs of contamination. Do not add household chemicals or cleaning products to slime.

Glitter, charms, beads, and other decorative accessories are intended for supervised crafting and sensory play only. These items are not edible and may pose choking hazards. Keep small accessories away from children under 3 years old and anyone who may place them in their mouth. Avoid contact with eyes and discontinue use if irritation occurs.

Sensory bottles are intended for visual and sensory exploration under adult supervision. They are not drinking containers and should never be opened, punctured, or consumed. Ensure the lid is tightly secured before use. Parents may glue lid shut for extra safety. If a bottle cracks, leaks, or becomes damaged, discontinue use immediately and keep the contents away from children and pets.

Our Glitter Glam experience may include cosmetic glitter, blush, fragrances, hair accessories, and other beauty products. Products should be used only as directed and must be appropriate for the intended area of application. Avoid contact with eyes, lips, and broken or irritated skin unless the product is specifically labeled for that use. Discontinue use if irritation occurs. Parents or guardians should disclose known allergies or sensitivities before participation.

Parents and guardians are responsible for supervising their children during all Emi Rose Play Co. activities and after taking products home. Our attendants provide activity guidance but do not replace parental supervision. Please follow all posted safety instructions, product warnings, and age recommendations.

At Emi Rose Play Co., safety is an important part of every creative experience. Our products and activities are intended for supervised recreational use only. By participating, parents and guardians acknowledge the importance of following product instructions, age recommendations, allergy precautions, and safety guidelines. Participation may involve ordinary risks associated with sensory materials, small accessories, cosmetics, and interactive activities. Parents and guardians are responsible for appropriate supervision and for informing our team of relevant allergies or sensitivities. Please discontinue any activity or product use if discomfort, irritation, or an unsafe condition occurs.